COVID-19

COVID-192022-06-02T11:35:14-07:00

We encourage you to email us at info@whites-studios.com with questions and a representative will respond to you as soon as possible.

To our customers,

As we continue to navigate the rapidly evolving COVID-19 situation, we want you to know that we are here and are committed to providing the same portrait services we have been for over 85 years, but the safety of our customers and employees is our top priority. In accordance with CDC guidelines, please see the procedures in place as well as guidelines for studio visits below.

Studio COVID-19 Safety Protocols

  • Camera rooms will be sanitized using approved methods.
  • Provided garments are regularly dry cleaned/washed
  • Only one parent/guardian may come with student, if necessary.
  • Signs encouraging customers follow CDC guidelines will be posted at entrances.
  • Local, state, and federal masking mandates apply at all studio locations.
  • Any shared literature in our lobbies will be removed for the time being.
  • Hand sanitizer will be available at the front counter, waiting area, and in each camera room.
  • The photographer will maintain distance as much as possible when hair, attire, or props need to be adjusted for a quality session.
  • If you are feeling symptoms, we encourage you to cancel and reschedule without penalty.

We encourage you to order senior portraits online. We also encourage you to contact us by email to info@whites-studios.com, and a representative will respond to you.

We appreciate your patience and understanding through these difficult and uncertain times.

Thank you,

White’s Studios.

Studio Visits

All sessions are by appointment only.
If you have a fever, a cough, or are sick, please cancel or reschedule your visit.
There is no penalty for rescheduling your appointment.

Arriving for your Senior Portrait session:

Book your appointment online. Please arrive no more than 10 minutes before your session. Customers and employees are required to follow local, state, and federal guidelines regarding COVID-19.

Only one parent/guardian may be present with the student during the session, although it is not required, and students may come unaccompanied.

Yearbook portraits are typically taken first, so we encourage students to come ready in their own formal wear or come prepared to use our tuxedo and drape. Students wanting to use the drape must provide and be wearing their own strapless top underneath the drape. Students wanting to use the tuxedo must come wearing a clean, plain t-shirt. We continue to regularly dry-clean our provided formal wear.

Feel free to ask about contact-less payment methods such as ApplePay or GooglePay.

Picking up your portraits:

If possible, please bring the postcard mailed to you indicating at which studio you may pick up your portraits. We ask that families limit themselves to one guest per student when picking up portraits as well.

Placing an order:

We encourage students and families to order senior portraits online or by mail and fax.

If you have questions, please email us as call wait times may vary. We encourage you to email us with your questions to info@whites-studios.com and a representative will contact you as soon as possible.

We appreciate your patience and understanding.

Are you open?2020-09-04T10:50:38-07:00

Both of our studio locations are now currently open with reduced appointment availability. All persons are required to wear a mask to enter the building. For the safety of all customers and employees, no exceptions will be made. If you have a fever, a cough, or are sick, please cancel or reschedule your visit.

Please visit our COVID-19 Procedures page for more information.

Note that wait times may be longer than normal due to COVID-19 and social distancing orders.

We appreciate your patience during this time.

Can I still place an order?2021-03-26T13:39:20-07:00

Yes! There is still time to place an order for the 2020-2021 school year. You may order Senior Portraits online through your online gallery here, and school pictures may be ordered through our portal here. To order from previous years, please contact us at info@whites-studios.com.

If you have questions about ordering or need help logging in, please reach out to us at info@whites-studios.com with your student’s full name, school, and grade.

When is the deadline to order senior portraits?2021-03-26T13:39:20-07:00

The classes of 2020 and 2021 are still able to order senior portraits. If you are having trouble logging in, email us at info@whites-studios.com.

When can I expect my senior portrait order?2021-03-26T13:40:36-07:00

Our production team is working to complete orders in a timely manner. Orders would normally take 6 to 8 weeks to be ready, and we are working to deliver orders within that time frame and earlier whenever possible.

We appreciate your patience during this time.

I have not yet picked up my order. How can I pick up?2021-03-26T13:40:31-07:00

Both studios will be open for regular business hours starting May 30th, 2020. If you have the postcard that was mailed to you, please bring it with you to the studio indicated on the postcard.

If you would like to add shipping to your order, please contact us at info@whites-studios.com. Standard shipping is $10 and Frame/Large Portrait shipping is $20.

When can I book an appointment to be photographed?2021-05-22T13:12:39-07:00

Click here to book your appointment now!

We are booking June appointments now for Class of 2022, so it is important to book early to get the best appointment for you.

Can I call you?2020-09-04T10:59:53-07:00

While we do have representatives available, please note that call wait times may be longer than normal. However, our customer service team is still available by email at info@whites-studios.com to answer your questions.

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